Fixed-rate IT management
Predictable IT management, fully handled
A flat-fee plan with proactive maintenance, monitoring, and troubleshooting, so IT stops being a surprise on your P&L and starts being something you never think about.
- 20 years in business
- 24/7/365 support
- Local Dallas team
- One accountable team
Why fixed-rate
The billing model is the product
How your IT partner makes money shapes everything about how they treat you. Flat-rate flips the incentives in your favor.
Predictable budgeting
IT becomes a line item you can plan around, like rent, not a lottery ticket you dread.
Prevention over reaction
We're paid to keep things running, so problems get fixed before they become outages.
One accountable team
No vendor ping-pong. If it's IT, it's ours, and you know exactly who to call.
Aligned incentives
Break/fix shops earn more when you suffer more. Our model only works when yours does.
What's included
One plan, three jobs done continuously
Everything below is part of the plan, not an add-on, not an hourly upsell.
Monitor & Maintain
The quiet work that keeps problems from ever reaching your team.
- 24/7 monitoring of servers, network, and workstations
- Proactive maintenance and tune-ups
- Patching and updates handled for you
- Hardware health tracked, refreshes planned ahead
Support & Respond
A real person on our Dallas team, whenever something needs a human.
- Unlimited helpdesk for your whole team
- Remote fixes first, on-site when it truly needs hands
- 24/7/365 emergency line
- Plain-English answers, never jargon
Secure & Report
Security posture managed continuously, and reported so you can see it.
- Endpoint protection across your devices
- Backup checks and recovery readiness
- Security posture reviews
- Reporting that tells you what we did and why
Fixed-rate vs break/fix
Two models, two very different years
A year on fixed-rate
- Problems caught by monitoring before you notice them
- One flat invoice you can budget around
- Maintenance happens on schedule, not after a failure
- Calling for help costs nothing extra, so nothing festers
- Your provider profits by preventing problems
A year on break/fix
- Every incident becomes a negotiation and an invoice
- Costs spike exactly when you can least afford them
- Maintenance is skipped because it's billable
- Your team avoids reporting issues to save money
- Your provider profits when things break
Proof, not promises
From a repeat client
“I have used this company several times. Excellent customer service. Robert explains everything in detail and his rates are very reasonable. Highly recommend this company.”
Kymm GastonGoogle reviewFair questions
Fixed-rate, in plain English
Ready when you are
See what fixed-rate would cover for you
The free assessment maps your environment and shows exactly what the flat plan would take off your plate.
No obligation. Free assessment. We reply the same business day.